Terms of Use

1. Introduction

Welcome to Vhandar, an e-commerce platform based in Nepal. By accessing or using our website, you agree to the following terms. Please review them carefully. If you disagree with any part, you must discontinue use.

2. Definitions

• User: Anyone who visits, browses, or uses the Vhandar platform.
• Customer: A user who purchases products or services from Vhandar.
• Seller: A user who lists goods or services on Vhandar.
• We/Us/Our: Refers to Vhandar and its management.
• Website: Refers to www.vhandar.com.

3. Use of the Website

• Users must be at least 18 years old or have parental/guardian consent.
• Users must provide accurate information during registration and keep their details updated.
• Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.

4. User Conduct

• Users must not engage in illegal or unauthorized activities using the website.
• Disruption of the website’s functionality or security is prohibited.
• Posting or transmitting harmful, threatening, defamatory, or obscene content is not allowed.

5. Orders and Payments

• Orders are subject to acceptance and availability.
• Prices may change without notice.
• Customers are responsible for payment of all charges associated with their orders, including taxes and shipping fees.
• Accepted payment methods include credit/debit cards, bank transfers, and others as specified.

6. Shipping and Delivery

Vhandar aims to ensure timely delivery, but times may vary based on location and availability. Customers are responsible for providing accurate shipping details. Vhandar is not liable for delays caused by incorrect information.

7. Returns and Refunds

Returns are subject to the policies detailed on the website. Refunds will be processed within a reasonable time after the returned product is received and inspected.

8. Intellectual Property

All content on the Vhandar website, including text, images, logos, and software, is owned by Vhandar or its suppliers and is protected by intellectual property laws. Users may not reproduce or distribute content without written permission.

9. Limitation of Liability

Vhandar is not liable for any damages arising from the use or inability to use the website or products. We do not guarantee the website will be error-free or uninterrupted.

10. Privacy Policy

We value your privacy and handle personal information per our Privacy Policy, available on the website.

11. Changes to Terms of Service

These terms may be updated at any time. Continued use of the website after any changes constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of Nepal. Any disputes will be resolved in Nepalese courts.

13. Contact Information

For any questions regarding these terms, please contact us: Help & Support.